Why Work With Us?

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Here's what our satisfied customers are saying about us:

We were lucky to meet Lisa when she presented at our first-time home-buyers class. She seemed smart and a good listener, so we decided to work with her... and we are so glad we did! Our real-estate journey included complicated situations property boundaries, specialized down-payment situations, and lots of negotiation. We were so grateful to have Lisa on our team. She provided consistent knowledge and insight, as well as some much-needed emotional support. She clearly knows the local real-estate scene very well and did a great job helping us negotiate it. We always felt like she was looking out for our interests. We ended up with an awesome house, within our budget, and we couldn't be happier! I recommend her to all my friends!

We had a fabulous experience working with Lisa when buying our first home. As first-time homebuyers, we had a ton of questions, anxieties, and a total lack of knowledge about the process. Lisa was amazing at walking us through the steps and explaining everything. She was a perfect balance of knowledgeable and very responsive, yet also laid-back. Lisa made sure that we felt no pressure to make any decisions or take any steps that we didn't feel ready for. We found Lisa to be professional, smart, proactive, experienced, personable, and friendly. She made the home-buying process fun and not too intimidating.  Also, for any couples out there looking for an LGBT-friendly realtor, we are gay and felt 100% comfortable working with Lisa. Long story short, Lisa is a gem and we recommend her to everyone we know.

"My husband and I were selling our house in a climate of economic downturn and a sluggish real-estate market, and during difficult personal times as well. Lisa not only managed the listing and marketing of the house with ease but also had the communication skills to make every step of the process much easier than I could ever have imagined.

Lisa was diligent in showing the house and holding open houses, and consistently and thoroughly communicated detailed feedback every single step of the way. She never failed to provide us with information to better inform us in regard to buyers' reactions. Lisa was constantly and consistently in touch throughout the process, always responsive and easy to get ahold of. I couldn't imagine a more friendly, or more helpful real estate agent. We sold the house quite quickly considering the market and with a short closing at hand, Lisa worked tirelessly to negotiate last minute details and diffuse issues in order to help us close on time in spite of complications. Lisa is not only pleasant and personable but also is as knowledgeable, skilled and informed as one could ever find a real estate professional. She came recommended to me by a friend and in turn, given my experiences, I know that I would confidently and enthusiastically recommend Lisa to any seller."

"When our family decided to sell our house in Amherst, I interviewed several realtors. I found Lisa Palumbo on the internet and was very impressed by her website. Having bought and sold many homes, I did not underestimate the importance of a hiring a good realtor, especially in the existing market – which was/is DIFFICULT. I was impressed from the moment she returned my call – 10 minutes after I left a message. That is follow up. We met and her presentation was impressive and as was Coldwell Banker’s ability to market to a national audience. 

Now the dilemma: Lisa was based in Northampton, the neighboring town and our house was in Amherst center. I had been talking to realtors in Amherstwho work for “the” company most people use in town, the signs you see everywhere. If I did not hire these folks, I wondered if my house would be shown as much– would it be boycotted? Silly concerns in hindsight, but nonetheless I had them. My gut told me to go with Lisa. Our home was considered on the high-end and sales within this tier within the last 18 months were non-existent. 

From the moment we signed on with Lisa, the collaboration was incredible. She made some suggestions as to changes in staging the house and although it required significant effort on our part, we got busy. Lisa created a beautiful glossy brochure, with amazing pictures and thoughtful comments that showcased our home beautifully. We had many showings and two open houses. Lisa’s suggestions really made the difference.

Our house sold after only 60 days on the market! As I write this, the “competition,” other similar houses in our price range, are STILL for sale. We highly recommend Lisa Palumbo and her agency. Her hard work, market knowledge, and personal service are outstanding."

We began working with Brian last spring with an investment purchase. He has an excellent grasp on the needs of his clients, uses state of the art technology to assist with any questions regarding comparison statistics of homes in the area. He has been helpful above and beyond the call of duty in  every step of the process. In fact, his intuitive understanding of this work helped us to make an exceptionally profitable purchase of a home which is now an asset to its community and for which we simply cannot thank him enough.

As a first time home buyer,I didn't fully understand the process of buying a house and how much work it is. I was glad to have Maureen walked me through the step by step process in a way that made me feel confident I was making the right decisions,she talk to me like I was a true friend and really  made me understand the things I was unsure of,she always worked around my busy schedule. I really enjoyed working with her. Thanks Maureen for everything. My family and I are very happy in our new home!

I have bought and sold many homes with Phil so obviously I must like him to continue working with him. He just helped my wife and i through a pretty anxious time selling our primary residence. (I also bought that house through Phil!) Phil has so much experience to draw on that nothing riles him; he  takes everything in stride. He really is the consummate professional, always keeping the client's needs first and attending to the small stuff that some other realtors might not. You can't miss with Phil Pless!!

Wanda helped me search for and buy a house. The whole process was a pleasure because Wanda was so great to work with. She was always there when I was confused or stressed out, especially once I found the house I wanted and was in negotiation. She dealt with all the little annoying details for  me, so the process went very smoothly. I particularly appreciated her integrity--I trusted her completely to give me the straight scoop about the houses and the process. Wanda helped me refine what I was looking for, and that helped me find the perfect house. In fact, sometimes she knew better than I did what it was I really wanted. I attribute that to her extensive experience and her insightfulness. Wanda is very professional and not only a pleasure to work with--she's fun to work with. I recommend her without reservation.

 "I contacted Lisa early in my plans to both buy a new home and to sell my existing one. From day one, Lisa was responsive, attentive, and highly professional -- and, as an added benefit: funny. She shared her opinions candidly and in a way that I found quite useful. I felt like she was upfront and honest -- there are many realtors who have personalities that feel opportunistic or swarmy -- NOT Lisa. That said, when we were strategizing about how much to offer for the home we ended up buying, her perspective and knowledge saved us many thousands of dollars had we just gone on what we thought best. On the other end -- when trying to sell my house, our conversations were solid and informative -- including ideas for what should get fixed and what could wait, how to stage it, and strategies for when it would go on the market, when open houses would take place. In the end, even in this recent market where many houses are going unsold, my house got an offer on the 20th day and was sold within two months! Lisa was tremendous to work with and should I ever have cause to sell my current home, she'll be the first we turn to."

My relationship with Wanda Mooney began eight months prior to the completion of the multi unit condominium project managed and owned by QROEFARM, LLC. In spite numerous obstacles she displays nothing less than dedication and diligent professionalism. The sales process began with nothing but a foundation pit yet with her and Coldwell Banker’s creativity and expenditure, it was marketed as a product that drew high numbers of potential purchasers. Wanda’s regional contact depth is substantial but more to our need is her industry grasp both during construction and marketing stages. She understands both the developers challenges and the clients desires and is able to close the gap with a seamless ease. The tenacity displayed as a Realtor is only exceeded by the near proprietary ambition displayed throughout the process. Wanda’s focus and drive has never wavered regards of the current economic slide.

Noble E. Vincent Myers Farm Condominiums

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