Why Work With Us?

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Here's what our satisfied customers are saying about us:

We initially found Lisa Palumbo through the Coldwell Bankers website, since then, we’ve worked with her for nearly a year. She’s been extremely helpful in the home buying process, always taking into account our needs and requests, and never pressuring us into a decision that we weren’t ready for. Lisa has been very patient and understanding, and it is clear that she wants what’s best for us. She is always available to show us a home or answer a question. Lisa is truly knowledgeable in the real estate field, and we feel confident in her abilities to help us, guide us, and provide us with the necessary information to purchase a house.

The Valley CDC (The Valley Community Development Corporation) recommended Lisa Palumbo as someone with the patience and understanding to work with first-time homebuyers. For us, that means being a strong advocate, giving honest advice, and taking the time to understand our hopes and needs for our first house. Lisa has done all of these and more. As we continue to search for the right house, Lisa has proven to be just as accessible, responsive and, friendly as she was when we first walked into her office.

We just bought our first home with Lisa and were impressed with her professionalism, dedication and enthusiasm from the very beginning. She guided us through every step of the process and made us feel totally at ease. She was always available to answer our questions, and her network of professional contacts was a great resource. She is truly committed to helping her clients find the right property and will go out of her way to meet your needs. We could not have asked for a better first-time home buying experience. Thanks, Lisa! 

Lisa Palumbo was our real estate agent when we bought our house in Florence. Since we did not live in the Northampton area, Lisa was our eyes and ears during the process of looking for and purchasing the house. She seemed to intuitively understand just what we were looking for. She did a lot of the work of sorting through possible options for us, and only showed us property that really fitted our needs. Once we were bidding on the house, she was helpful, knowledgeable, and shrewd. She often proactively reminded us of things we could do to keep the process moving along smoothly. After we had bought the house, we decided that we could not move to the area until next year, and Lisa helped us to find tenants with the same energy and skill that she had applied to help us find our house. We were completely satisfied with her services. 

Our two families have summered together for years. As we watched our children grow, we often talked about buying a vacation house together we could share, maybe on a piece of land, maybe near a lake or pond or stream, maybe with a nice kitchen, possibly even a fireplace. When we stayed at places in New York, New Hampshire, Maine, we would scan the local listings, but no luck: If we liked what we saw, we couldn't afford it, and if we could afford it, we didn't want it.

Then Lisa entered the scene, and found us a piece of land in Ashfield with a beautiful house, a studio garage where the kids could make their noise, a gorgeous stone fireplace, a terrific kitchen, a perfect pond for swimming, fed by a stream perfect for exploring. None of us could believe our luck, especially when we learned we could actually afford it.

Lisa made the deal easy, coping with the sellers and their broker, finding us good inspectors and a great attorney who took care of all the headaches. She showed us around the nearby towns and made us feel at home. And now her daughter is fast friends with our kids as well.

Lisa is wonderful!

Lisa is the most friendly, most efficient and hardest working agent we met in two years of house hunting. We had our house within two weeks of meeting her, and she guided us through the buying process flawlessly. This was our first time buying a home, and it felt great. Thanks Lisa! 

When I started looking to buy a house, I was a complete newbie. I knew nothing about the house-buying process; I had never owned any property before. Then I met Lisa Palumbo -- and that made all the difference! At our first meeting Lisa asked me all the right questions: what type of life-style did I live? What type of home was I looking for? In what town? What was my budget? Did I have any specific concerns/questions? 

She let me set the pace in the house-hunting process, which was very important to me (and I later realized this didn't always happen smoothly with other real estate agents). With Lisa, I never felt rushed; I never felt pushed to make a bid on a house. And she showed me as many houses as I wanted to see. She was clearly not looking to make a quick commission and move on to the next client. And I very much valued her for her individualized attention. 

Another quality that I noticed in Lisa was her patience in tutoring me through the house-buying process. She reminded me of when I need to get prequalified for a mortgage; when I needed to have a home inspection appointment ready; when I needed to contact a lawyer. All her recommendations were excellent. All were incredibly knowledgeable, efficient, and personable. 

I could not have found a better real estate agent. After comparing notes with several friends and colleagues, I realize that I was very lucky to have stumbled upon one of the best real estate agents in town. Her goal was to make sure that I found the home I wanted and to do everything she could to make it happen. 

For the record, thanks to Lisa's guidance, I put a bid on one house only and that was the house I bought. I recommend Lisa Palumbo's services very highly!

Thanks to Lisa Palumbo's limitless professionalism and knowledge, purchasing our first home was not only a breeze, but a sincerely pleasant experience. 

We called Lisa on a Friday afternoon and had an appointment to meet with her the next morning. We couldn't believe how easy Lisa made the process for us. Being first time home-buyers, we needed guidance and direction and Lisa was right there every step of the way. Not only was Lisa responsive to our calls and emails, she was in tune with what we were looking for in a house and its location. She went above and beyond to reach us when we were on vacation and the house we thought we had missed out on suddenly became available. Four weeks later, we moved into the house we were dreaming of! Thanks, Lisa!

We worked with a couple of realtors before we stumbled upon Lisa's website. She looked friendly and professional so we gave her a call. They say that you shouldn't judge a book by its cover, but we did just that and we're so glad we did! Lisa worked tirelessly with us for two years. We had two deals that fell through after Lisa put in hours of work on our behalf. But she was never defeated (even when we were)! Instead, she offered us important perspective on the fickleness of the market, she showed us more houses, and she kept us in the real estate game. Lisa is a true professional who takes her work seriously - she was always available to us for showings and she worked around our busy schedules. In the end, we found our dream house and Lisa helped us to negotiate a good deal. We've learned a lot about the house-buying process and we credit Lisa for seeing us through to the finish line. 

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